for Special Educational Needs and Disability

Ambassador Volunteers

Life with a child with special educational needs or a disability (SEND) is full of ups and downs.

You see your amazing children succeed and you have great working relationships. But sometimes there is also frustrating progress, lack of support and challenging situations.

Whatever your situation or experiences there are some things that all parents and carers need – access to information you can trust and support from other parents who understand what you’re going through. Many parents also want to share what they have learned and help services get better for everyone.

Our Ambassador Volunteers help parents and carers do those things. 

Ambassador Volunteers connect parents within their own communities and more widely into a network across Devon. They’re based in communities across the county. Some are mums and dads of children with SEND and some are professionals and support staff who work with them.

What they all have in common is a desire to help families and an understanding of what life is like with a child with special educational needs. 

Support iconAmbassador volunteers do a wide range of different things, depending on what is happening in their local communities, what their interests are and how much time they can give to the role. Here are some examples:

  • sharing SEND information from DIAS out to their networks, on social media sites or locally at their schools and to their contacts
  • starting and running an SEND support group in partnership with a school
  • supporting parent carer groups or working with an organisation to share information that way

Many volunteers are parents who just want to help other parents find their way to the support they need on their SEND journey. Some volunteers are professionals and they support parent carers and their families in support groups.

“I became an ambassador volunteer because I want to help other parents to become more confident in finding and getting support for themselves and their children.”

You’re not expected to do any particular activity. Abi, the programme coordinator, will work with you to achieve what you want and help you to support parent carers of children with SEND in your area in the best way you can.

You are also not expected to be a legal or education expert! If a parent or carer needed specific help or support about their situation the Ambassador volunteer would help them to contact DIAS directly for advice. Ambassador volunteers don’t support parent and carers at meetings either.

If you’re a parent or carer with a child or young person with SEND, there are many ways that a volunteer might be able to help you.
 
They could:
  • chat with you about support groups and services in your area
  • show you where to find good information about SEND, including DIAS information
  • discuss social media sites that are helpful and positive
  • tell you about activities or local events
  • help you feel less isolated and more connected, especially if you’re new to the area, feeling overwhelmed or new to SEND
  • introduce you to other parents in your area
  • be an understanding listener when you are finding your feet in the SEND world
What an Ambassador Volunteer can’t do is help you with specific issues and problems to do with your child’s education or school, or give you support at meetings. For that kind of help you need to contact our enquiry line and speak to one of the staff at DIAS.

We have Ambassador Volunteers across the county – their locations can be found on this map.  We also work in partnership with the Family Hubs who support children from the age of 0-18 years (25 years with SEND) and their families. Family Hub SEND Ambassadors can be found in most areas.

If you would like to be connected to an Ambassador volunteer in your area, email Abi Gascoyne, the project Co-ordinator, or contact us by phone.

These are groups led or attended by an Ambassador Volunteer. Some meet face to face, and others are online support groups.

NORTH DEVON
Duncan Casburn

South Molton

1pm Mondays

YMCA
Mill St
South Molton
EX36 4AS
South Molton SEND Parents & Carers | Facebook
WEST DEVON
Isabelle Painter

10am on the 2nd Thursday of the month term time.

See website for other groups such as Mental Health Peer Support Group

Ockment
Community Centre
Mill Road
Okehampton EX20 1WG
Community Links South West CIC | Okehampton, Devon (communitylinks-sw.co.uk)
Hannah Stead  Facebook (Holsworthy SEND) via email: holsworthysend@gmail.com
EXETER/ MID DEVON
Kate Amphlett, Hannah Reeves, Jo Tagg, Ellie Shepherd, Yona Wiseman Avanti Parent Carer Support groupAvanti Hall Parent Support Group | Facebook
Mags DixonCheck online for events each month

John Lewis Community Room

Exeter

Home – Parental Minds

Parent+ Support Hub – Get Support Today – Parental Minds

Katie Cobley

Fortnightly on Fridays 9.30-11.00

Alternate venues Cullompton Scout Hut and Splendidly Blended – check Facebook page

 Cullompton Parents and Carers Support Group | Facebook
Mags Dixon The Beacon Centre, Beacon Lane, Exeter, EX4 8LZ.Nexus Family Wellbeing Hub open to those who live within the catchment of the 5 Nexus Primary Care Network (Mount Pleasant, South Lawn, Hill Barton, Heavitree & Isca)
EAST DEVON
Cara Stratford9.30-11.30 Wednesday39 Scott Drive Exmouth
EX8 3LF
Home | EsteemteamAutism enabling | Esteemteam | Devon
Cara Stratford

Half termly

Check online or email caraesteem@gmail.com for info

39 Scott Drive Exmouth
EX8 3LF

Seachange

East Budleigh Road, Budleigh Salterton EX9 6HF

Home | EsteemteamAutism enabling | Esteemteam | Devon
Mags DixonCheck online for events each month1-2 Kings Court, New Street, Honiton, EX14 1HG

Home – Parental Minds

Parent+ Support Hub – Get Support Today – Parental Minds

Mags DixonCheck online for events each monthAll Saints Church, All Saints Road, Sidmouth EX10 8ES

Home – Parental Minds

Parent+ Support Hub – Get Support Today – Parental Minds

    
SOUTH   
Sarah Coy3.45-5.15 ThursdayMeadow Centre Teignmouth, TQ14 9AQAfter school parent/carer group for children of any age with SEND https://www.facebook.com/tneurohub
Sarah Coy12.30-2.30 ThursdayMeadow Centre Teignmouth, TQ14 9AQHome Education Group https://www.facebook.com/tneurohub
PCFD logoPCFD is the independent Parent Carer Forum for Devon. It’s for all families of children and young people with additional needs and disabilities in Devon. They are a group of parents and carers of children with additional needs and disabilities who want to make things better for the families, children and young people of Devon.
 
The forum connects with parents across the county to understand the wide picture of what life is really like for families – showing problems as well as what’s working well. They work as partners with the Local Authority (LA), the NHS and other professionals to make sure that services in Devon are accessible and meet the needs of children and their families.

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Page reviewed: April 2024
Page due for review: April 2026

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